1. Calculated Fields
> Calculated fields are read only
> Calculated fields does not trigger workflow/Plugin
2. Enhanced SLA
> Pause /Resume SLA
3. Business Process Flow
4. Hierarchy Visualization
> Based on entity relation ship
> Visualize hierarchies for products and accounts,
5. Enhancement to business rules (includes if/else logic)
6. Branching Logic for CRM process flows
7. New outlook Configuration Wizard
8. New Search Option
> Calculated fields are read only
> Calculated fields does not trigger workflow/Plugin
2. Enhanced SLA
> Pause /Resume SLA
3. Business Process Flow
4. Hierarchy Visualization
> Based on entity relation ship
> Visualize hierarchies for products and accounts,
5. Enhancement to business rules (includes if/else logic)
6. Branching Logic for CRM process flows
7. New outlook Configuration Wizard
8. New Search Option
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